Executive & Administrative Support

Keeping complex workorganised and moving.

I help busy executives and teams stay organised, informed and on top of competing priorities through dependable administrative support, research, documentation, coordination and follow-through.

Ngozi Okonkwo

Built around accuracy, follow-through and priorities.

9+years of professional experience
15–30documents & correspondence items monthly
5–10concurrent assignments managed
3–6research assignments monthly
5–10meetings & stakeholder engagements monthly

Professional support with a systems mindset.

I am an administrative and operations professional with 9+ years of experience supporting decision-makers, coordinating complex assignments, preparing documentation and briefing materials, conducting research, and keeping multiple priorities moving.

My approach is practical: understand what needs to happen, organise the moving parts, follow through on details, and keep the right people informed. I am now bringing that experience into remote Executive Assistant, Administrative and Operations Support roles.

Three areas. One goal: less administrative friction.

Support designed to keep executives and teams informed, organised and moving without losing important details.

01

Executive & Administrative Support

Reliable day-to-day support that keeps information, documentation and priorities organised.

  • Document preparation & formatting
  • Correspondence support
  • Meeting coordination
  • Task & deadline tracking
  • Records & file organisation
02

Research & Reporting

Structured research and clear briefing materials to help decision-makers work with useful information.

  • Online & market research
  • Information gathering
  • Report preparation
  • Briefing materials
  • Findings & information synthesis
03

Operations & Coordination

Practical coordination that keeps assignments, stakeholders and follow-ups moving.

  • Workflow coordination
  • Stakeholder communication
  • Action-point follow-up
  • Process & SOP documentation
  • Spreadsheet & information management

Practical examples of how I work.

These are demonstration projects using fictional or non-confidential scenarios. They show my approach to common executive, administrative and operations-support tasks.

Research & Decision Support
Research spreadsheet comparing co-working spaces

Executive Research & Decision Brief

Structured a research task into a concise decision-ready briefing, separating key findings, implications and supporting information.

Meetings & Follow-Up
Meeting agenda document

Meeting Coordination & Follow-Up

Demonstrates a practical workflow for preparing meeting information, capturing action points and tracking follow-up items.

Executive Support
Weekly executive calendar view

Executive Calendar Management

Demonstrates how competing priorities, appointments and scheduling information can be organised into a clear working calendar.

Communication Support
Organised inbox with priority labels

Executive Inbox & Communication Support

Demonstrates a structured approach to organising incoming messages, identifying priorities and keeping follow-ups visible.

Research
Vendor comparison spreadsheet

Market & Vendor Research

Shows how information can be gathered, compared and organised into a useful reference for a business decision.

Information Management
Cleaned customer database spreadsheet

Information Organisation & Data Management

Demonstrates a simple structure for keeping business information accurate, accessible and easy to maintain.

Understand. Organise. Execute. Anticipate. Communicate.

01

Understand

Clarify the objective, priorities and expected outcome.

02

Organise

Turn information and moving parts into a clear structure.

03

Execute

Complete tasks accurately and keep deadlines visible.

04

Anticipate

Spot follow-ups, dependencies and details before they become problems.

05

Communicate

Keep the right people informed and action points moving.

Comfortable with the tools that keep work moving.

Microsoft WordMicrosoft Excel PowerPointOutlook Google WorkspaceGoogle Calendar SlackMicrosoft Teams ZoomTrello Monday.comNotion HubSpot

Need someone dependable to keep the details moving?

If you need executive, administrative or operations support, I would be glad to discuss how I can help.